Privacy Policy

Effective Date: 1st April 2025
Last Updated: 20th June 2025

Welcome to coursematter (“we”, “our”, or “us”), an online learning platform where users in India and globally can purchase, access, and sell online courses.

This Privacy Policy explains how we collect, use, store, disclose, and protect your personal information when you visit or use www.coursematter.org and associated services (collectively, the “Platform”).

By using our Platform, you agree to the terms of this Privacy Policy.

1. Information We Collect

A. Information You Provide

• Account Information: Name, email, mobile number, password, country
• Profile Data: Photo, biography, links to social media (optional)
• Payment Details:
  • For learners: Billing information, transaction data (no card data stored on coursematter)
  • For instructors: Bank account, PAN, UPI address, GSTIN (if applicable) for payouts
• Course Data: Your course progress, reviews, comments, uploaded content

B. Automatically Collected

• Device Information: IP address, browser type, device ID
• Usage Data: Pages visited, time spent, referral source
• Location: General location inferred from IP for regional settings

C. Cookies and Similar Technologies

We use cookies and local storage to:

• Authenticate sessions
• Remember preferences
• Analyze usage with tools like Google Analytics

You can manage cookies via your browser settings.

2. How We Use Your Information

• Create and manage your account
• Deliver course content and track progress
• Process transactions and send receipts
• Pay instructors and generate tax reports
• Send important emails (e.g., password resets, policy updates)
• Personalize course recommendations
• Comply with legal obligations

3. Sharing of Information

We do not sell your personal data.

We may share limited data with:

• Payment processors (e.g., Razorpay, Cashfree, PayPal)
• Email providers (e.g., SendGrid, Amazon SES)
• Cloud storage and analytics tools
• Government authorities when required by law (e.g., under Indian IT Act)

4. Data Retention

We retain your data as long as your account is active, and as required by law (usually 7 years). You may request deletion by contacting us.

5. Instructor-Specific Terms

• You must provide valid bank and tax details for payouts
• You are responsible for GST registration and tax filing if your revenue exceeds thresholds
• coursematter may deduct TDS or collect GST and share reports via your dashboard

6. Your Rights

You may have rights to:

• Access your data
• Correct or delete your data
• Object to or restrict certain processing
• Port your data to another platform

Indian users may exercise rights under the IT Rules, 2011. Contact: support@coursematter.org

7. Data Security

• SSL/TLS encryption (HTTPS)
• Secure cloud storage (e.g., Azure, AWS, R2)
• Role-based access controls
• PCI-compliant payment gateways

You are responsible for securing your password and access credentials.

8. Children’s Privacy

coursematter is not intended for users under 13. Accounts found in violation will be removed.

9. Changes to This Policy

We may update this policy and will notify you via email or on-site banners when material changes occur.

10. Contact Us

The Community Academy
Email: support@coursematter.org
Website: https://www.coursematter.org